It is a real pleasure for me to write this letter. I’ve been in sales and customer service my entire business career. So I know good service when I see it . And I have now seen it. I want to really acknowledge you and your entire team for a great job.
• You gave me a realistic quote and addressed all of the concerns I had for the construction of a screened porch.
• You started when you said you would and finished when you said you would.
• You stayed to the quote to the penny.
• Your construction team was a pleasure to work with — I felt like they were working on their very own home.
And most importantly, I am so very happy with the finished project. Any time you want a referral from a very particular customer with an eye to detail and price, please feel free to call on me. Since Gary Brown of BB&T referred me to you, I am also sending a copy to him so that be knows to send more work your way.